Leading deaf communication service, Silent Sounds are introducing a revolutionary new On-Line BSL interpreting service working in partnership with deaf charity Sign Health.
"Silent Sounds have been looking at various ways that we can increase our support for the deaf community, and also to help cut costs for our customers in the Public sector. On-Line BSL interpreting is something that we have been looking at for some time and that we believe is an inevitable development, considering the technological advances over the last few years, particularly with regards to high speed broadband, and also the public sectors desire to cut costs.
On-Line BSL interpreting is not and never will be a replacement for face to face British Sign Language interpreting, but is something that can be used to compliment the services that are already being offered. We believe that its' main use will be in hospitals, for emergency reception type appointments, such as outpatients, A&E units and maternity units, and it will also become widely used for basic GP appointments. Its’ primary purpose, would be to deal with initial enquiries and basic appointments, and not in-depth consultations.
Silent Sounds will be working as partner to deaf charity Sign Health. who are providing the infrastructure for the On-Line interpreting service. A small piece of software loaded on to any pc/laptop within the client's organisation, will then enable the client to access the video interpreting service.
There is no huge outlay to be made on capital costs to set up this service, all that is needed is a reasonable quality webcam, and a pc/laptop with an average specification, together with a high speed broadband line, and telephone handset.
We believe that this innovative service will provide the deaf patients with much needed immediate access to a British Sign Language (BSL) interpreter, and will help the organisations using the service to make significant savings"
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